Advance on the path of digital transformation in payment for assessments

In the world of expert appraisals, time is always of the essence. The client wants clarity, security and speed - not only in the appraisal itself, but also in every step around it. That is why we are taking another logical step in our digital development by introducing payment via IRIS Pay for our clients, the first in the appraisal market. 

The new method builds on the familiar, but often cumbersome bank transfers with a process that is intuitive, fast and fully compliant with the way people already use their online banking. In a sector like real estate, which is among the most active and dynamic in Bulgaria, appraisals are often a key stage for transactions, financing and investment decisions - so any delay, including in payment, has a real impact on the entire process. 

What does payment actually look like for the client? After requesting an appraisal, the Advance client receives an assignment letter by email. There are no long instructions or complicated bank details. Instead, there is a payment link and a QR code. From now on, the choice is entirely in the hands of the client - he can click on the link directly from the email or simply scan the QR code with his phone. In both cases, he ends up in his own online banking, which he already knows and uses daily. The most significant difference is that all payment data is loaded automatically - amount, recipient, reason. The client does not enter IBAN, does not copy numbers and does not worry about whether he made a mistake. He only needs to confirm the payment - with a password, SMS or biometrics, as with any standard banking transaction. 

Why is this important for an appraisal company? We work with thousands of clients annually, often remotely and within short deadlines. On such a scale, even small delays in payments turn into a serious administrative burden. With IRIS Pay, the process of collecting payments becomes smoother and more predictable. Customers pay faster because they don't have to go through unnecessary steps, and the Advance team saves time tracking transfers, specifying reasons, and manually reconciling payments. 

An additional advantage is a better customer experience - something that is increasingly important even in strictly professional services like appraisals. When payment is easy, the entire service is perceived as more modern, organized, and reliable. 

A natural extension of the professional standard with over 20 years of experience, more than 25,000 served clients, and over 10,000 appraisals per year, Advance is among the leading companies in the sector. Introducing payment via IRIS Pay is not just a technological upgrade, but a logical extension of our strategy - experience, quality, and value for the client at every stage of the relationship. For clients, this means one thing: less wasted time and a faster path from the request to the finished expert appraisal.